Table of contents
1. About Medome / Company Overview
2. How Medome Works
3. Clinical Accuracy & Validation
4. Emergencies & Safety
5. Clinical Scope & Medical Capabilities
6. Special Populations
7. Privacy, Security & Data
8. Reports, Sharing & EHR Integration
9. Pricing, Billing & Insurance
10. Legal & Regulatory
11. Technical Requirements & Accessibility
12. Comparisons & Competitive Positioning
13. Future & Product Roadmap
14. Getting Started
1. About Medome / Company Overview
What Is Medome?
What is SOAP Health?
What are HealthSigns?
If Medome is mission-driven, why do we charge for use?
What partnerships does Medome have with healthcare organizations?
Is Medome planning to go public or seek additional funding?
How does Medome ensure long-term business sustainability?
2. How Medome Works (AI & Technology)
AI in Medical Diagnosis: when to trust it and when to see a doctor
Are all Medical AI models the same and how does Medome differ?
How often are the AI models updated with new medical research?
Does Medome learn from my individual health patterns over time?
Can I customize Medome's interface or question flow?
How long does a typical Medome session take to complete?
What happens if I need to stop mid-session and return later?
What information do I need to have ready for my first Medome session?
How do I prepare my medical history for optimal Medome results?
3. Clinical Accuracy & Validation
What evidence is there that Medome works properly?
What is Medome's diagnostic accuracy rate compared to physician diagnosis?
How does Medome handle rare diseases or conditions outside its training data?
How does Medome track its real-world diagnostic accuracy over time?
What feedback mechanisms exist for doctors to report Medome performance?
How are false positives and false negatives identified and addressed?
What happens when Medome's recommendations conflict with physician diagnosis?
4. Emergencies & Safety
When to Call 911 or Go to the Emergency Room?
What exactly happens when Medome identifies an emergency situation?
Does Medome automatically contact emergency services or just recommend them?
How does Medome handle suicidal ideation or mental health crises?
What safeguards exist if Medome malfunctions during a medical emergency?
What medical conditions are Medome NOT appropriate for?
5. Clinical Scope & Medical Capabilities
How does Medome handle drug interactions and contraindications?
Can Medome interpret lab results or imaging studies?
Can you refill my prescriptions?
Can I skip the AI and just see a doctor?
Do you work with physicians?
Can I upload my medical records?
6. Special Populations
Is Medome appropriate for pediatric patients, and if so, what age ranges?
Are there any age restrictions for using Medome?
How does Medome handle pregnancy-related health concerns?
Are there specific considerations for elderly users?
How does Medome address mental health symptoms and concerns?
Can family members or caregivers use Medome on behalf of patients?
7. Privacy, Security & Data
How does Medome enforce my data security and privacy protection?
How long does Medome retain my health information?
Can I delete my data permanently from Medome's systems?
How does Medome use my data to improve its AI models?
Who exactly has access to my health information within Medome?
Can I control which parts of my information are shared?
Can I export my health data for use in other applications?
What happens to my data if Medome shuts down?
8. Reports, Sharing & EHR Integration
How do I share my Medome reports with my doctor?
What format are Medome reports provided in (PDF, integration with EHR, etc.)?
How does Medome integrate with existing Electronic Health Records (EHRs) beyond Athenahealth?
Does Medome have API access for healthcare providers?
Can Medome integrate with wearable devices (Apple Watch, Fitbit)?
What can I do if my doctor doesn't want to accept my Medome generated note?
9. Pricing, Billing & Insurance
What exactly does Medome cost after the 7-day free trial?
Can I use Health Savings Account (HSA) or Flexible Spending Account (FSA) funds?
Do any insurance companies cover or reimburse Medome services?
Are there family or group pricing options available?
What happens if I'm not satisfied with Medome after purchasing?
What liability does Medome assume for incorrect diagnoses?
10. Legal & Regulatory
In which countries/states is Medome legally available?
How does Medome handle different medical licensing requirements across states?
What regulatory approvals does Medome have (FDA, CE marking, etc.)?
11. Technical Requirements & Accessibility
Is Medome available on mobile devices (iOS/Android apps)?
What internet connection requirements are needed for optimal performance?
Does Medome work offline or require constant internet connectivity?
What browsers are supported by Medome?
How does Medome accommodate users with disabilities or limited tech skills?
What customer support is available if I have technical issues?
What number can I call for service?
What email can I write for service?
12. Comparisons & Competitive Positioning
How does Medome compare to other symptom checkers (WebMD, ADA, Doctronic)?e?
What makes Medome worth paying for versus free alternatives?
How does Medome compare to direct primary care or telehealth services?
13. Future & Product Roadmap
What new features are planned for Medome?
How will Medome evolve as AI technology advances?
Are there plans for specialist-focused versions (cardiology, dermatology, etc.)?
How does Medome plan to address health equity and underserved populations?
14. Getting Started
How do I get started?
Can I get a demo before purchasing?
How often should I use Medome for ongoing health monitoring?
